Payment

Once you have added your chosen items to your shopping cart, you can select "check out" option. Here there will be an option to either log in to your existing account or create a new one! Your delivery name/delivery address details would be entered and you would then be taken to your payment options, which will either be BANK TRANSFER or BITCOIN: 

BANK TRANSFER:

This is our most popular payment method for our UK and Northern Ireland customers.

At check out, please select “BANK TRANSFER” as an option and you will be presented with instructions on how to pay for your order and where.

It is paramount all instructions are read and adhered to, otherwise it could result in termination of your account and order. NEVER use the words "Gentech", "Steroids", Product names or any reference to this website in your Bank Transfer "reference"! Please only type your order number here, such as "20958" or even just your surname is fine! 

AFTER PAYMENT:

Please email us on ukr@countermail.com with your order number and confirmation of payment. This will speed up the process - but even if you don't, don't worry it will still be picked up.

You will then recieve two emails – one confirming reciept of payment and another within 24 hours confirming your order has been dispatched and details of your online tracking number. 

BITCOIN:

This is our easiest payment method for those who are knowledgable and have a bitcoin wallet. If you are unfamiliar with bitcoin – please check out our bicoin section for further information and guidace as to how to create a bitcoin wallet and whats it all about!

It is the most secure and anonymous method of payment for all transactions.

Check out is easy using this method and at the end of your order, simply select “BITCOIN” as payment option which will then guide you through to details of our payment process.

You will then recieve an email confirming payment reciept.

You will then recieve another email within 24 hours confirming your order has been dispatched and details of your online tracking number. 

PAYPAL:

Paypal is not automatically given as an option – however for returning customers, especialy international clients – you will be individually emailed instructions as to how to pay via paypal. Simply check out by selecting “BANK TRANSFER” and in the comments type “paypal please” and if you are a returning customer, details will be emailed to you. 

PLEASE REMEMBER :

All orders from us carry a unique and absolute guarantee. No other website does this. This means that anything you order from us is absolutely guaranteed to arrive to you and if there is ever any problems – no matter who’s fault (Royal Mail etc) we will simply repost again for you at our loss to ensure you get what you paid for. This is why we have regular and repeat loyal customers and is our main focus. This guarantee does not apply to HGH/Pharma products - only to Gentech Products!